Remote or on-site IT support?
Which IT issues can be fixed remotely in minutes and which need someone on site? A decision table, examples and a checklist for your support agreement.
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Guidance and Information on IT Services
Starting points and related service areas for assessing IT support, licence inventory, backup and technical office requirements.
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Detailed, objective answers to questions businesses often ask.
Bulk label printing: one by one or queued?
Printing hundreds of barcode and QR labels in the field: one-by-one versus queued bulk printing, printer language, file format and handling interruptions.
ExploreField staff location tracking and KVKK
A practical checklist for tracking field team locations under KVKK, Türkiye's data protection law: principles, notice duty, retention and access rights.
ExploreDefining the scope of IT support
List your user and device numbers, working hours and recurring problems. Clarify on-site and remote support responsibilities before the service begins.
Related serviceManaging Microsoft 365 accounts
Track user, mailbox and licence assignments together. Plan the handover of access and business data when staff change.
Related serviceBuilding a company licence inventory
Yes. A co-managed model can be set up that shares the day-to-day operational load with your internal team or complements specific areas of expertise.
Related serviceChoosing a technical office computer
Determine the workload of your CAD/BIM applications and project files. Assess processor, graphics card, memory and storage together.
Related serviceVerifying that a backup restores
List your critical files and applications. Beyond monitoring the backup result, restore sample data to confirm it is actually usable.
Related serviceHow to review access security
Limit user permissions to what each role requires. Review multi-factor authentication, updates, and the steps for revoking access when staff leave.
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