IT Support and User Management

Windows and Device Management

Bring computer setup, user settings and maintenance work under a shared standard. Let us organise the process from new starters through to device replacement.

Operational Need

A consistent working environment on every computer

Unless explicitly stated otherwise, products named on these pages are examples of technical requirements and imply no official partnership.

The 1Byte Approach

Standard device setup

Installing the operating system and required applications. Configuring the user account and access settings. Investigating update, driver and performance issues. Device handover and preparation for reuse.

Windows 11 setupDrivers and updatesUser profilesPolicies and permissionsPerformance analysisLicensing coordination

Working Model

How does the service process work?

01

Requirements analysis

Computer and software needs are set according to each user's work.

02

Device standard

A common standard is set for setup, security settings and applications.

03

Setup

The operating system and applications are installed and the user account and access are set up.

04

Security check

Updates, disk encryption and protection software are checked.

05

Handover and support

The device is handed over to the user and later requests are handled through support.

Business Outcomes

Expected outcomes and follow-up

A consistent device experienceEasier supportControlled permissionsUp-to-date systems

Common Questions

Frequently asked questions

Can existing computers be brought into scope?

Existing devices are reviewed in terms of operating system, hardware condition and the software in use. The need for support or replacement follows from that review.

How long does it take to prepare a computer for a new employee?

It depends on whether the device is ready and which software is needed. With a common setup standard, preparation is quicker and every device is delivered with the same settings.

What happens to a leaving employee's computer?

The user's data is backed up, the account is closed, and the device is securely reset for reuse.

Related Services

Related IT services

Managed IT

Corporate IT Support

A single point of contact for user requests, device maintenance and day-to-day IT needs. We define the scope of support together, to fit how your business works.

Explore
Microsoft Cloud

Microsoft 365 Management

Keep corporate email, user accounts, file sharing and licence assignments in order. We provide support for setup, migration and day-to-day administration.

Explore
Security

Cybersecurity Services

Let us assess the risks across user accounts, devices, network and backups together. We identify the priority gaps and move forward with measures you can actually apply.

Explore